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Privacy Policy

Privacy Policy

Last updated: 26/12/2025

At TopAxis Mobile, we are committed to protecting your privacy and ensuring your personal information is handled safely and responsibly.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit or make a purchase from our website.

1. Who We Are

TopAxis Mobile
United Kingdom

For any privacy-related questions, you can contact us at:
📧 topaxisltd@gmail.com

2. Information We Collect

When you use our website or place an order, we may collect the following information:

Personal Information

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

Payment Information

  • Payment details are processed securely via Stripe, Klarna, or other payment providers

  • We do not store your card details

Technical Information

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on our website

This data helps us improve performance and user experience.

3. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Provide customer support

  • Communicate order updates

  • Improve our website and services

  • Prevent fraud and ensure security

We do not sell or rent your personal data to third parties.

4. Sharing Your Information

We only share your data with trusted partners when necessary, such as:

  • Payment processors (Stripe, Klarna, PayPal if used)

  • Shipping providers

  • Website hosting and analytics services

All partners are GDPR-compliant and only receive information required to perform their services.

5. Cookies

We use cookies to:

  • Improve website functionality

  • Analyse traffic and performance

  • Enhance user experience

You can disable cookies in your browser settings at any time.

6. Data Security

We take reasonable technical and organisational measures to protect your personal data, including:

  • Secure servers

  • Encrypted connections (SSL)

  • Restricted access to personal data

7. Your Rights (UK & EU Users)

You have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

To exercise your rights, contact us at:
📧 topaxisltd@gmail.com

8. Data Retention

We keep your personal data only as long as necessary to:

  • Fulfil orders

  • Meet legal and accounting obligations

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact:

TopAxis Mobile
topaxisltd@gmail.com

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